Client Services Executive, Marketing and Advertising

  • Full Time
  • Miami, FL

Client Services Executive

Roar Media has an exciting career position for a creative, experienced and passionate client services executive overseeing marketing and advertising campaigns. The ideal candidate will have 4+ plus years’ experience managing marketing and digital advertising programs, preferably within the consumer products, travel/leisure, technology, real estate, professional services, and financial services sectors. He or she will be able to “hit the ground running” to manage multifaceted marketing, social and digital campaigns.

For the right person, this is a unique opportunity to work in a fun, rewarding and growing agency at the cutting-edge of communications.

Responsibilities:

  • Provide meaningful client services focused on working with clients to define campaign objectives and parameters, provide planning and forecasting, present creative solutions and campaign results
  • Conceptualize and provide strategic counsel and creative campaign concepts to support client campaigns and improve the quality and impact of social media, advertising campaigns, and creative executions
  • Collaborate with the creative and digital team by functioning as an agency lead to provide them with client insight and feedback, campaign concepts, specifications and specs
  • Manage and traffic agency workflow and campaign development including capturing creative briefs, scheduling projects, and deliverables and ensuring that the deliverables meet the defined schedules and client expectations via an online collaboration system
  • Facilitate cross-divisional communication between all departments
  • Identify and propose new and better easy to manage client campaigns and agency processes
  • Interface and coordinate with external vendors and suppliers to ensure that their work product meets client needs and expectations
  • Monitor, interpret and factor performance assessments into current and future marketing efforts
  • Stay abreast of developments occurring in social media and digital advertising campaigns and processes

Qualifications:

  • Degree in advertising, marketing or digital-communications preferred (will also consider candidates with previous related work experience)
  • Minimum of 4+ years’ experience in marketing, social media, digital advertising, and agency operations
  • Minimum of 4+ years’ experience in managing large projects, including but not limited to working with project budgets, managing multiple phases, and multifaceted marketing, social and digital campaigns
  • Great negotiation skills
  • Able to make informed intelligent decisions quickly
  • Must have travel/leisure experience
  • Agency environment experience highly desired
  • Can adapt to a fast-paced working environment
  • Able to switch gears from working independently to managing a team

Specific Knowledge, Skills and Abilities:

  • Travel/leisure, real estate, aviation, consumer products, technology, and professional services advertising experience preferred
  • Proven leadership and team-building skills
  • Strong social marketing and digital advertising skills and acumen
  • Strong creative and analytical skills
  • High attention to detail required
  • Must enjoy and effectively build relationships with internal and external contacts
  • Ability to collaborate and work cross-functionally
  • Ability to work in a team, as well as independently
  • Positive attitude and ability to prioritize work under tight time restrictions
  • Excellent verbal and written communication skills
  • Be able to think strategically and act tactically. Willing to roll up your sleeves and do what needs to be done
  • Be a problem-solver, not a problem alerter
  • Passion for social and advertising communication

Salary and Benefits

  • Competitive salary: to be determined based on experience
  • Paid vacation and sick/personal days
  • Matching 401K program
  • Medical and dental benefits
  • Paid parking
  • Fun, professional working environment, and strong company culture

About Roar Media:

Roar Media is a digital-first, full-stack marketing agency that blends creativity and common sense to deliver audience engagement and brand relevancy.

We solve complex marketing challenges for some of the world’s most inspired brands by combining diverse viewpoints from our experienced team of investigative reporters, industry strategists, data analysts, technologists, creatives, and builders.

The agency is recognized by the South Florida Business Journal as one of the region’s top 50 fastest-growing private companies and the fastest-growing and fourth-largest marketing-communications firm in South Florida in 2015 and 2016.

Apply for: Client Services Executive, Marketing and Advertising

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